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  • What is Sisterlocks®?
    Sisterlocks® is a natural hair management system that allows women with tightly textured hair to take advantage of a wide range of today's hairstyles without having to alter the natural texture of their hair.
  • Can I get Sisterlocks® if I have relaxed hair?
    Yes. Though the transition will take more time, your hair care professional who is trained in Sisterlocks® techniques can help you make that transition. Your styling options will increase as your natural texture grows out.
  • Do I need to have 'fine' hair for sisterlocks® to work?
    Not at all! In fact, the coarse, thick 'nappy' hair is best for Sisterlocks®. Your natural abundant texture adds body and makes styling easier.
  • Does this mean that once I get Sisterlocks®, I can still change my hairstyles?
    Yes! Sisterlocks® is a lot less limiting than extensions because it is your natural hair. You can curl it, braid it, wear a ponytail, cut it, spray or mousse it, wear bangs and parts - You name it!
  • Can Sisterlocks® be taken out?
    Technically, yes, though the procedure is so tedious, you will not want to get Sisterlocks® with that intention. Anyway, once you discover the range of freedom with Sisterlocks®, you won't want to go back! Finally, there is a way of celebrating the natural beauty of our hair with Sisterlocks®!
  • How long does it take to do?
    The initial locking process takes about two thirds as long as getting extensions of comparable size. For medium length hair this means about eight to twelve hours (maybe longer!). The beauty of Sisterlocks® is that tightening them as your hair grows out is extremely simple, since there are no extensions to remove and re-set.
  • Can I do the locks myself?
    This is not advised. Not all hair types require the same locking technique. Your hair care professional is the best trained to give you locks that will be best suited to you. Also, many hair care professionals are trained to give you cuts, styles and grooming tips that will ensure the lasting beauty of your locks.
  • Will Sisterlocks® cause my hair to break and thin?
    Just the opposite! Sisterlocks® is a gentle technique that requires no chemicals, no excessive tightening, and causes no damaging abrasion to the hair or scalp. You will find that with regular care, your locks will grow and grow, and your styling options will increase.
  • Where can I find more information on Sisterlocks® a proprietary registered trademark owned by the Sisterlocks® Corporation.
    For further information regarding this locking technique, please contact the home office at 619 291-5116 or
  • What should I expect to pay for the Sisterlocks® Establishment Package
    Sisterlocks® Establishment Package Sisterlocks® Consultation Fee $50 (Deposit $150) both are Non-Refundable totaling $200 and will be applied to the establishment. The full $200 is due at the consultation. Sisterlocks® Lock Establishment Package Natural Hair Length 2-4 inches $1000 Natural Hair Length 5-6 inches $1200 Natural Hair Length 7-8 inches $1400 Natural Hair Length 9-10 inches $1600 Natural Hair Length 11-12 inches $1800 Natural Hair Length 13-14 inches $2000 Natural Hair Length 15-16 inches $2200 Sisterlocks® Prices may vary with uneven lengths of hair. Starter Kit given with all Sisterlocks® Establishment Packages. *$100 dollars will be taken off quoted price when establishment is provided by mentee.
  • What should I expect to pay for Retightening of my Sisterlocks®
    Hourly Retighten Rate First Retighten (first -follow-up) included with Sisterlocks® Lock Establishment Package (scheduled at 3-4 weeks from establishment) If appointment is missed regular retighten fee will apply. Choose your retighten rate Retighten rate Owner (Janelle) $75 an hour Retighten rate Loving Locks Service Provider $60 an hour). Retighten rate with Mentee $30 an hour.
  • Retightening info
    Each session may range from 2 to 4 hours if regular 4 - 6 week appointments are maintained. The hourly retighten rate is $75 an hour with owner, $60 an hour with a service provider, and $30 an hour with a mentee. Re-tightening’s and maintenance are not synonymous.
  • What should I expect as a transfer client
    Transfer clients with any type of locs must schedule a transfer assessment consultation prior to scheduling a retightening service. At the transfer assessment appointment, we will analyze the transfer clients locs prior to acceptance onto our schedule. Create client file including pictures and notes. Verify the original consultant (Consultant should be listed on registry as trainee, approved trainee or certified consultant) Verify Locking pattern Verify retightening frequency Analyze hair for slippage, holes, unraveling, Analyze hair for potential repairs This appointment is required prior to scheduling a retightening, grooming, and repair service. There is a fee associated with the transfer assessment appointment.
  • What if my retightening has not been done in more than 8 weeks
    Transfers at 9 weeks or more are not accepted on the Loving Locks schedule. Click here for Business Collective
  • What are the pricing for other services?
    Transfer Assessment $40 Sisterlocks® Grooming $60 an hour. Sisterlocks® Repair $85 an hour. Sisterlocks® Styling $25
  • New clients
    There is a Sisterlocks® Consultation Fee $50 (Deposit $150) both are Non-Refundable total $200 (Applied to total cost). Clients must pay amount of establishment balance at the start of the locking session. We require a credit card to secure an appointment, card will not be charged.
  • What is the appointment policy?
    All new and existing clients must have an appointment for services. Appointments must be cancelled at least 1 hour in advance to avoid a $10 late cancellation fee, appointment may need to be rescheduled. There is a $30 No Call/ No show fee. No children that are not being serviced allowed.
  • Condition of Hair
    For every session (consultation, establishment or re-tightening) your hair must be clean (washed within 48 hrs) and free of all oils, conditioners, and moisturizers.
  • Lateness policy
    Clients must call or text if they expect to be late. There is a $10 late fee. Appointment may need to be rescheduled depending on service providers schedule. Services will be billed from the time of the start of your appointment, not your arrival time. Appointment may get canceled. Breaks taken by your consultant are not included in your billed time.
  • Payment policy
    Clients may pay with a credit card or cash at the time of their scheduled appointment or online prior to service. Please cancel an hour prior to your appointment time or a late cancellation fee of $10 will apply, No Call/ No show $30 (Client may be dropped from schedule indefinitely). Checks and Cash App is not accepted. Attention, In addition to cash Loving Locks accepts all credit cards. Add $ 3 processing fee to any card usage.
  • Important Announcements
    Loving Locks is an official Sisterlocks® host training location, the owner is also a Sisterlocks Senior trainer. Sisterlocks establishments re-tightenings, and other Loving Locks services may have an assistant or mentee present and or assisting for training purposes. Please do not request owner only establishments Scheduling and attending a Loving Locks appointment is acknowledging and accepting that services may be provided by a Loving Locks team member (working independently) or mentee under the direct onsite guidance of the owner.​ Important: Loving Locks is not accepting transfer clients with Locs (any type) that have not been retightened in 9 weeks or more.
  • FYI
    If you notice your appointment reminder has a different consultant, your regular consultant may not be available, please do not cancel. Loving Locks provides continuity of hair care and want to ensure your regular recurring appointment is kept to prevent breakage, higher cost, and longer appointment times. You will be serviced by another onsite consultant, and will see your regular consultant at the next visit.
  • Covid Policy
    Our COVID-19 safety first response is a mask must be worn by staff and building occupants at all times, a temperature check, and a health questionnaire upon entry. Hand-washing is required, and hand sanitizer is always within arm's reach. Services are provided in private suites.
  • What is the Business Collective?
    The Business Collective are Businesses that rents as a Loving Locks Service provider, rents as a Spaceshare chair renter inside private suites or a renter of a whole suite located inside the Loving Locks Building. Members can be Sisterlocks trainees, Approved trainees, Certified Sisterlocks Consultants, Braiders, Barbers, Cosmetologist, Natural Hair Culturist, , Lash techs, and Brow techs or other types of businesses inncluding health spas. To apply click the button:
  • How does space share chair rental work?
    Space Share provides a place for Sisterlocks® consultants and trainees to maximize their earnings, build clientele and receive mentorship in one place. New entrepreneurs can maximize their earnings and begin to build their clientele one day at a time. SPACE SHARE CHAIR RENTAL Pay-per use ($10 per hour). (This is a pay-per use option).(Must be booked per service use) Add additional $10 for shampoo bowl usage. (This covers unlimited usage of the salon provided shampoo bowl per space rental day). The Business Collective Member rents shared spaces Space share chair rent hourly increments (1-12 hours) Space share chair rent weekly $250 Weekly (5 days) Calculated at 5 hours per day, but may use any amount of time per day for the weekly rental May choose to add on 30 mins for $5 (Useable only as an add on to any of the space share chair rental increments. Click the button to complete the space share agreement.
  • Do I need a license to become a Business Collective member and rent space share chair rental?
    The Contractor must have a DBA and registered EIN with the state of Michigan. Business Collective members must have their own clientele. Loving Locks will also refer clients.
  • What are the requirements for space share chair rental?
    Complete the Space share chair rental agreement Must have your own tools (Clips, clamps, parting tool, Locking tool), cleaning supplies Must clean workspace after usage Money change to client for payment must be provided by chair renter not Loving Locks Provide towels shampoo, and laundering of towels (shampoo bowl usage) Payment to Loving Locks must be made the same day of rental (late fee will apply) Book the space share chair rental for the appropriate time of usage May cancel one (1) hour prior to usage Business Collective members must use space share chair rental to service the referral clients from Loving Locks overflow. (Client referrals stop when space share chair rental is not used). Space share chair rental agreement
  • What are the benefits of Spaceshare Chair Rental?
    Spaceshare Chair Rental is a pay-per use. (if you have one client or 10, only pay for the time you need) Work independently, at your own pace and availability Freedom and independence from excessive start-up cost Comfortable Suite Space set up for clients including a hydraulic chair, ergonomic floor mats, 42” Flat Screen TV with HDMI connection and free WIFI Client Referrals via phone call transfer and website listing to build your clientele Receive Loving Locks client referrals from our overflow. Locker space, with lock accommodations Shampoo bowl for licensed professionals Hair Dryer Loving Locks offers Aflac short term disability insurance options to all space share chair renters (renter funded but payable through the company) Clients established by a mentee under Loving Locks will be released to the space share chair renter when renter transitions to a Business Collective member (Spaceshare chair rental) (Those clients were initially recruited under the Loving Locks company). (This promotes business growth as the service provider transitions to entrepreneurship)
  • Am I locked into a long contract as a chair renter?
    No, once you have signed the space share chair rental agreement, it is pay-per-use, no long term contracts.
  • Am I required to clean the room after usage?
    Yes, In order to maintain a professional environment we ask you to please cleanup after yourself and your clients at the end of the usage, also not bring any children or extra guest. Cleaning Checklist: Disinfect chairs and work surfaces Sweep Mop (if there is a spill) Clean hair out of shampoo bowl if used.
  • What is a Loving Locks Service Provider / Business Collective Member
    HERE WE GROW! Loving Locks LLC operates by our guiding principles, which are to work in unity with each other, and always on behalf of our clients providing hair care excellence. The Loving Locks service provider will provide services to “the Company” clients by assisting, or providing services independently. Service providers offer Establishments and Retightening of all tooled Loc types. All service providers are listed on the Sisterlocks® National Registry and have completed an additional mentoring program at Loving Locks LLC). The Loving Locks service provider functions as a 1099 Contractor with signed agreement 3 month commitment to Loving Locks Corporation and paid hourly Service providers are assigned clients as needed and is encouraged to acquire new clients Provided scheduling software, forms, and company incentives Provided consistent mentoring Offered a Health Insurance Option (Aflac) Loving Locks website listing Company marketing, social media marketing, newsletter spotlights and in-house Digital Signage
  • What are the options for a whole private suite renter
    The Business Collective Member Pays for whole suite rental. May choose with benefits or without. May share the suite. Suite Renter with benefits pays Pays monthly rent amount according to client base + % per client . (Applicable to the whole suite renter with benefits) Renters are provided clients, and is encouraged to acquire new clients Renters are provided scheduling software, forms, and company incentives Renters are provided consistent mentoring Renters are offered a Health Insurance Option Website listing Company marketing, social media marketing, newsletter spotlights and in-house Digital Signage Suite Renter without benefits pay slightly higher rent.
  • Do I qualify for the mentorship program
    Qualified candidates for the mentoring program must be listed on the National Sisterlocks registry as a trainee, approved trainee, or a certified consultant.
  • Why choose mentorship?
    Reach your goals Faster Refine your Technique Grow your Clientele We all start somewhere, we all may need help sometimes. 1) Step Outside Your Comfort Zone 2) Ask For Help 3) Strengthen your weak areas 4) Make your best better Mentorship sessions include comprehensive classroom group sessions and hands on sessions working in salon setting servicing clients. The mentorship is a combination of classroom group sessions and hands on salon sessions servicing clients. Clients will be serviced during onsite salon hands on sessions. Classroom sessions will focus on theory and technique learned in class. Individual coaching sessions will focus on different topics to meet the individual needs of the trainee. Mentorship strengthens a trainee to feel more confident about the quality of their work prior to submitting it for evaluation and confidence in pro
  • What are the mentorship program policies
    Candidates will be verified on the National Sisterlocks registry prior to enrollment into the mentorship program. All trainees/mentees must pay full cost up front for the mentorship on the first day of class. Program is non-refundable, unless the course is canceled, or an act of God, environmental, human disaster or circumstance for which Loving Locks cannot be held responsible. If you fail to show up for all or part of the classroom session, a make-up classroom session can be made on an individual basis with a make-up session fee of $60. An extension for onsite hands-on practice will be limited to 1 additional week at no additional fee, more hands-on practice weeks will be at $160 per week.
  • What are the mentorship program goals?
    Complete the mannequin (mock assessment by mentor) Consultation - 1 to 1.5 hours Retightening - 4 hours max Establishment - 3 days max (10 hours per day) (Depending on hair length) Certification (Approved Trainee then Certified Consultant Status)
  • What are the conditions of successfully completing the program?
    Complete 1-3 consultations overseen by mentor One independent consultation Complete 1-3 establishments overseen by mentor Complete 1 establishment independent Complete up to 10 onsite re-tightenings pending availability overseen by mentor (promotes good technique, stamina, and efficiency) Attendance to classroom sessions Self promoting, and client recruitment (1-3 new clients for any service) (can be done as word of mouth, passing out business card, and approved social media post) (appropriate social media post will be discussed in classroom session)
  • Do I get paid for servicing clients under the mentorship program
    No, mentorship allows the mentee to gain experience, knowledge and practice. Mentees get experience in the following areas more hands on experience in providing the Sisterlocks service, knowledge in areas of locking multiple hair types, repairs, grooming, styling, customer service, and business set -up. Mentees may accept cash tips from clients they service.
  • What supplies do I need for mentorship?
    YOU WILL NEED ... Your mannequin, partially completed In-class student guide Locking tools Clips/Clamps Rat tail comb Knowledge of how to download/upload files in google docs
  • What are the mentorship program options?
    Monthly (3 month program recommended for best results) $600 Mentorship 2 day Workshop (16 hours) +1 month/ 4 weeks/ or 4 sessions (client appointments) or (4 sessions in a weekend for out of town students) of servicing clients in the salon according to your availability. $300 Shadow sessions only (3 hrs) $160
  • What's the difference between mentorship and coaching?
    Defining Mentorship and Coaching Why is this information valuable to know and consider? Mentorship and Coaching is a service for trainees who feel they would benefit from more exposure to the standard Sisterlocks theory and techniques that they learned in class. Both are designed to help trainees feel more confident about the quality of their work before submitting it for evaluation. Coaching addresses specific areas of need for improvement. Mentorship Is in-person and hands-on, mentorship should be offered to local Sisterlocks practitioners. Coaching Is a topic specific session offered partially or entirely online. Coaching can be offered to out of state Sisterlocks practitioners.
  • What are some coaching topics offered by Loving Locks
    Analyzing Hair Types Scheduling Tips Locking Efficiency (speed tips) Pricing Tool Application Documentation (How to complete Sisterlocks Forms and keeping good client records)
  • 2023 is the Sisterlocks® 30th anniversary We'll be cruisin' to the Eastern Caribbean
    JOIN Sisterlocks on a cruise! Our ship is the VIVA, a brand new vessel in the Norwegian line. There will be no shortage of on-board activities for adults AND youngsters. Our in-port itinerary will be full as well. This means that you can take part in as many (or as few) activities as you choose. There will be Sisterlocks fun and games onboard, and a meet-up or two with our Sisterlocks family members in the Caribbean region. 6 Stops in 7 Days Leaving from San Juan, Puerto Rico (a US Territory) Tortola, British Virgin Islands; St. John, Antigua; Bridgetown, Barbados; St. Lucia; Philipsburg, St. Maarten; St. Thomas, US Virgin Islands TRAVEL DATES: DECEMBER 22 - 29, 2023 To reserve your place on this cruise, make your non-refundable $150 deposit by January 31, 2023. Don't wait until the last minute though, because cabins are limited and assigned on a first-come-first-served basis. Our travel agent, Charlotte Pointer, is the best! She will be there for us through all phases of our individual and group planning and travel. She has lots of experience and will be able to answer all of your questions, including how to make your flight arrangements and how to set up a payment plan. Here's how to sign up for the cruise FIRST: Use this link to start the sign up process: You'll be taken to a detailed information page. Read through ALL information before clicking on "Book Now" next to your preferred cabin type. That will take you to the top of the second page. NEXT: Select the number of travelers and confirm your cabin choice on this page. (The "extra options" at the bottom can be selected later.) Look for "Continue to Traveler Info." and click to the next page from there. FINALLY: Enter your traveler information. At this point you're only required to pay the $150 per traveler. HOPE YOU CAN JOIN US! Cruise Director: Charlotte Pointer LUV2CRUISE TRAVEL Email: Phone: 678-768-1799 This cruise is sponsored by Sisterlocks Home Office, Loving Locks is sharing information for all to attend.
  • Can I take the Sisterlocks® Blended Consultant Training at Loving Locks?
    Yes. Loving Locks is an official Sisterlocks® host training location, the owner Janelle Wilson is also a Sisterlocks® senior trainer. All registrations for the Sisterlocks® training class must go through Home Office. Click the link to be redirected to for class registration.
  • When I book my appointment can I request the owner only?
    No. Sisterlocks establishments re-tightenings, and other Loving Locks services may have an assistant or mentee present and or assisting for training purposes. Please do not request owner only establishments.
  • Can I book other Loving Locks Service Providers
    Yes, scheduling and attending a Loving Locks appointment is acknowledging and accepting that services may be provided by a Loving Locks team member (working independently) or mentee under the direct onsite guidance of the owner.
  • What if my service provider is not available?
    FYI: If you notice your appointment reminder has a different consultant, your regular consultant may not be available, please do not cancel. Loving Locks provides continuity of hair care and want to ensure your regular recurring appointment is kept to prevent breakage, higher cost, and longer appointment times. You will be serviced by another onsite consultant, and will see your regular consultant at the next visit.
  • What happens after my 3 visit Sisterlocks® Package
    Please be advised, when your Sisterlocks® Package is completed by the owner, your future retightening appointments may be provided by a Sisterlocks® service provider on the Loving Locks Team . This happens when the owners retightening schedule is full. (All Sisterlocks® practitioners here at Loving Locks have been mentored by Senior Trainer/Brand Ambassador Janelle Wilson.)
  • What are the Sisterlocks® client responsibilities
    Client Responsibilities to maintain the integrity of their locks: Shampoo correctly and at proper intervals Use the right products (Sisterlocks Products Exclusively) Keep the locks separated (after every shampoo or wet saturation) Keeping regular retightening appointments
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